Privacy Policy
Effective Date: May 15th, 2025
Company: Absolute Value Publications Ltd.
Location: Alberta, Canada
1. About This Policy
This Privacy Policy explains how Absolute Value Publications collects, uses, stores, and protects personal information for customers and registered users on https://avpbooks.com
and the AVP Online digital platform.
We comply with Canadian privacy legislation and apply similar standards to international customers.
2. Information We Collect
a. Personal Information
- Name
- Email address
- Billing and shipping address
- School or school board information
- Order history
- Subscription details
b. Student & Teacher Data
For digital subscriptions:
- Usernames
- Assigned seat data
- Usage logs
- Progress or activity data (non-sensitive)
- We do not collect medical, biometric, or unnecessary personal information.
c. Technical & Usage Data
- IP address
- Browser/device information
- Cookie identifiers
Analytics data (Google Analytics)
d. Payment Information
Payment details are handled by Stripe. We do not store credit card numbers.
3. How We Use Your Information
Order processing and delivery
Subscription access and management
Customer support
Security and fraud prevention
Product improvement
Optional marketing (only with consent)
4. Sharing of Information
We share data only with trusted partners needed to run AVP’s services:
Stripe – payments
FMI Canada – warehousing and book fulfillment
SendGrid – transactional and optional marketing emails
Google Analytics – usage analytics
AWS Canada (Calgary) – data hosting
Inverite or Flinks – identity or financial verification (when applicable)
We do not sell personal information.
5. International Data Transfers
Some service providers may process data outside Canada. By using our website, you acknowledge that data may be transferred internationally under appropriate protections.
6. Cookies
We use:
Essential cookies (required for checkout and login)
Analytics cookies (optional, requires consent)
A cookie banner is presented to new visitors.
7. Data Retention
We retain customer and order data as required for accounting, tax, and legal purposes (typically 7 years).
Digital account information is retained while the subscription is active. Inactive digital accounts may be deleted or anonymized.
8. Data Security
SSL encryption
Role-based access controls
Encrypted server infrastructure
No storage of credit card data
We take reasonable steps to safeguard all user information.
9. Access, Correction, and Deletion Requests
Users may request:
Access to their personal data
Corrections
Deletion (unless retention is required for legal/tax reasons)
Requests can be sent to: [email protected]
until AVP designates a permanent privacy officer.
10. Children & Students
Where schools or teachers provide student account access:
The school/institution is responsible for obtaining necessary permissions.
Students must use digital subscriptions for educational purposes only.
11. Changes to This Policy
We may update this policy periodically. Continued use of the website indicates acceptance of any updates.