Privacy Policy

Effective Date: May 15th, 2025
Company: Absolute Value Publications Ltd.
Location: Alberta, Canada

1. Introduction

Absolute Value Publications (“AVP”, “we”, “our”, “us”) is committed to protecting the privacy of our customers, teachers, and students. This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services.

2. What Information We Collect

We collect the following types of personal data:

Account and Order Information: Name, email address, billing/shipping address, school/organization (if applicable), and purchase history
Payment Information: Processed securely through Stripe; AVP does not store credit card numbers
Digital Use Data: Usage history for digital subscriptions, including annotations and interactions with educational content
Cookies & Tracking: IP address, browser type, pages visited, and device data via tools like Google Analytics
Marketing Preferences: Newsletter opt-in status and related preferences

3. How We Use Your Information

We use your data for:

Processing and fulfilling orders
Providing access to digital subscriptions
Supporting customer service requests
Sending transactional emails and, with consent, marketing communications
Improving our website, learning tools, and customer experience
Ensuring platform security and monitoring user access

4. How We Share Your Data

We may share your personal data with:

Payment processor: Stripe (for secure transactions)
Logistics partners: Our book distributor (for order fulfillment)
Email and marketing: SendGrid and other email services (only with opt-in)
Analytics providers: Google Analytics (anonymized tracking)
We do not sell your data.

5. Where and How Your Data Is Stored

Customer data is stored on AWS servers located in Calgary, Alberta, Canada. All transmission is secured via SSL and data is encrypted in transit and at rest. Role-based access ensures only authorized staff can access sensitive information.

6. Cookies and Tracking Technologies

AVP uses essential and non-essential cookies. Non-essential cookies are used for analytics and marketing only after user consent. You may manage cookie preferences through your browser or our consent management tool.

7. Digital Book Interactions

When using digital subscriptions, AVP may log usage data to improve the service, support teaching, and track annotations. This data is never shared outside of AVP except in aggregate or anonymized formats.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. Teachers and school administrators are responsible for ensuring appropriate supervision when digital subscriptions are accessed by minors.

9. Your Rights

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Withdraw consent for marketing emails
Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise these rights, contact us at privacy@absolutevaluepublications.com.

10. Changes to This Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.